HELP CENTER

Frequently Asked Questions

Find quick answers to common questions about our databases, samples, purchasing, access and support.

General Information

Learn more about Global Lead Mart and our databases.

What type of databases are available?

Global Lead Mart Data Hub lists country-wise B2B databases and selected business-data collections. Each product page shows the currently listed record count, update label, file format and product details.

What information can be included in a database?

Available fields vary by product. Depending on the database, fields may include company information, professional contact information, job titles, location details and other business-related fields. Check the product page and sample for the exact structure.

Are all databases the same size?

No. Record counts vary by country and collection. The quantity shown on the individual product page is the quantity listed for that specific database.

How often are databases updated?

The update information is shown on each product page. Because update schedules can vary between products, always use the product-specific Updated label rather than assuming the same update date for every database.

Data Details & Samples

Understand the structure, format and available sample information.

Can I review a sample before purchasing?

Where a sample has been added to a product, the product detail page includes a View Sample option so you can review the available structure before purchase.

Which file formats are provided?

The exact format is displayed on the product detail page. Products may be supplied in formats such as Excel or CSV depending on the database.

Does the sample contain every field in the full database?

Samples are intended to help you understand the general structure of a product. The exact fields and availability should be reviewed on the relevant product page and in the sample provided for that product.

Can the data fields differ between products?

Yes. Country databases and collection databases can have different structures and available fields. Review each product independently before purchasing.

Purchase & Access

Information about ordering, payment and digital access.

How do I purchase a database?

Open the database product, review its details, choose Buy Now or Add to Cart, and complete checkout using an enabled payment method.

How do I receive the database after payment?

For products configured for digital delivery, access is released after successful payment confirmation. Access information can appear in the order details and customer email.

Can I purchase from outside India?

The marketplace is designed for Indian and international customers. The displayed currency can vary by visitor location, while the final available payment methods depend on the payment gateways enabled at checkout.

Do I need an account to place an order?

Checkout requirements depend on the store configuration. A valid email address is required for order communication and digital-access information.

Usage & Support

Important usage guidance and support information.

What should I do if I have a question before buying?

Use the product details and sample first. If you still need clarification about a specific database, contact support and mention the exact product name so the team can assist you.

What if I have an issue accessing my purchase?

Contact support with your order information. The team can review the order status and help with access-related issues after verifying the purchase.

Are third-party collection names affiliated with Global Lead Mart?

No. Third-party platform names are used only to describe database collections. Global Lead Mart is not affiliated with or endorsed by those platforms.

Can product details change over time?

Yes. Record counts, update labels, pricing, formats and availability may be revised as products are updated. The current product page should be treated as the latest listing information.

Still have questions?

Tell us the database name and your question. Our team will help you with product-specific information before purchase.

Contact Support →